Scope and responsibility
AVENRIX TECHNOLOGIES PTE LTD is responsible for personal data collected through this website and our customer relationship activities. This policy describes intended handling practices under Singapore’s Personal Data Protection Act 2012 (PDPA). Service-specific processing must also be covered by the applicable order form and data processing agreement.
Personal data we collect
We may receive your name, business email, company, enquiry content and account or billing information when you contact us or use our services. Technical service logs may include IP addresses, request identifiers, timestamps and usage records. Do not include unnecessary personal or sensitive data in prompts or enquiries.
Purposes and consent
We use personal data to respond to enquiries, provide and secure services, manage accounts, process billing and comply with legal obligations. We seek consent where required and notify you of new purposes. You may withdraw consent by contacting [email protected]; we will explain any resulting service limitations.
Disclosure and overseas transfers
We may use contracted infrastructure, model and support providers where necessary to deliver services. Singapore hosting does not mean every selected model processes data exclusively in Singapore. Before production use, agree the model route, subprocessors and transfer safeguards. Where data is transferred overseas, arrangements must provide protection comparable to the PDPA.
Protection, retention and breaches
We apply reasonable organizational and technical safeguards appropriate to the data and deployment. Retention periods depend on the contract, purpose and legal obligations; data should be deleted or anonymized when no longer needed. We assess suspected breaches and notify the PDPC and affected individuals when required by law.
Access, correction and complaints
To request access or correction, withdraw consent, or raise a privacy complaint, contact [email protected] with the subject Data Protection Request. We may verify your identity and will respond as required by the PDPA. Statutory exceptions may apply; where a request cannot be fulfilled, we will explain the reason where permitted.
Website storage
The website stores your color-theme preference in browser local storage. The contact form opens your own email application and does not itself send or store enquiries. This project does not include analytics or advertising cookies.
Contact and updates
Privacy contact: [email protected]. This policy should be reviewed and completed by the company’s designated data protection officer before production launch. Material changes will be published on this page.
Company address
AVENRIX TECHNOLOGIES PTE LTD
36, Robinson Road, CITY HOUSE, #20-01, SINGAPORE, 068877